AT OPCITY, OUR MISSION IS TO BE THE BROKER'S PRIMARY PARTNER

IN DRIVING GROWTH WITH TECHNOLOGY.


Leadership  Team

Ben Rubenstein

Founder & CEO

Ben has extensive experience in online marketing and building out large inside sales teams.  As a founder of Yodle, he grew the company to over 1,500 employees and more than 55,000 small business customers, resulting in a successful $342 million exit. Ben has been recognized by INC 30 under 30, Empact 100, and led Yodle to be named “Best Places to Work” in Austin, Scottsdale, New York and Charlotte.

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Michael Lam

Founder & Head of Operations

Michael has a diverse background in operations and management.  He has founded consumer goods companies with over $40 million in sales, was VP of Corporate Strategy and M&A at Citigroup, and an Associate Consultant at BCG.  He now manages growth, operations, and finance at Opcity.

 

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Jason Goldberg

Head of Engineering

Jason has spent the last decade delivering consumer-oriented applications for both early-stage and Fortune 500 companies. He has built key products across a wide range of industries, including: Finance, Retail, Information Security, and Event Management. His team is responsible for the technology platform at the heart of opcity.

Join Our Team

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About Opcity

Opcity helps real estate brokers, lenders and settlement service providers serve online customers.  The number of home buyers/sellers who start their process online is growing much faster than the industry as a whole.  Opcity makes the real estate experience better by instantly and seamlessly matching consumers to the best agent for them, and facilitates the buying and selling process by connecting and coordinating the vital services within the home buying/selling ecosystem.  Through its proprietary matching algorithm and SMS live-transfer distribution platform, Opcity is able to instantly connect the best agent with the highest probability of conversion to the right consumer at the right time.  Opcity’s matching model is based on sixteen (16) years of agent historical performance, predictive analytics, and a learning model of iterative improvement.  Opcity’s network of providers, technology platform, and toolkit allow Opcity to be the primary concierge for the consumer during the home buying/selling experience.


Customer service representative

We are currently seeking highly motivated Sales and Customer Service Representatives to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We can teach you everything you need to know. Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up!  You will have the ability to interface and learn from team members in all departments of the company.

This is a full-time position that combines both sales and client service duties:

Opcity’s Commitment to You:

  • Pay you fairly through an uncapped commission structure and guaranteed base salary
  • Offer you incentives to strive for: large commission checks, career advancement, leadership/management training, recognition, and exciting contests
  • Give you a highly energetic and incredibly FUN atmosphere with strong leaders, knowledgeable mentors, bright peers, and passionate teams
  • Give you the opportunity to learn, grow, develop, mentor, manage, and succeed in all aspects of your career

Your Commitment to Opcity:

  • Make outbound calls to identify client's needs and respond by providing superior service and resolution
  • Represent Opcity in a professional manner (i.e. by phone and through email communication) 
  • The right candidates will have a willingness to learn and potentially step outside of their comfort zone, while maintaining a positive attitude
  • Ability to determine the needs of our clients through effective listening and questioning skills
  • Ability to work in a team atmosphere and work independently
  • Scheduling flexibility is required as some late evening or weekend hours will be required
  • Speak English fluently, an additional language is preferred but not essential (Spanish)

Requirements:

  • You enjoy talking to people and they generally like talking to you
  • You have both the desire and the ability to learn
  • You are coachable
  • You prefer working at a fast pace
  • You come to win everyday with a great attitude
  • You’re organized, independent, resourceful and diligent
  • You’re a confident communicator
  • You’re proficient and savvy with technology

Benefits:

  • Competitive uncapped compensation structure Medical, Dental and Vision Insurance
  • Paid Time-Off and Holidays
  • Contests
  • Company events
  • Opportunity for Stock Options
  • Business casual environment

Interested? Apply online.


lead designer

We are looking for the perfect combination of style meets functionality in a Lead Designer.  Monet meets Edison where you can create beautiful and elegant products and great customer experiences, and we believe simplicity and great design can be as impactful as automation and algorithms.  You will play a critical role in establishing our brand identity across both our product design and communications.  We’re looking for self-starter who can work collaboratively to craft pixel-perfect output.

Duties and Responsibilities:

  • Concept and design Opcity’s identity, brand standards, digital experiences, and print communications 
  • Design new products from rapid prototype to high-fidelity mockups 
  • Produce content that communicates our story and brand to potential customers, and describes our product functionality and value proposition 
  • Ensure product design and communications contribute positively to brand identity

What We Like to See/Measures of Success:

  • At least three (3) years leading a design shop or function with work history of achievement in branding, product design implementation and content production and management.
  • Strong design and user experience sensibilities across both print and digital media.
  • Experience using tools such as required: Sketch, Invision, Photoshop, Illustrator
  • Experience with motion design highly desirable:  AfterEffects, Principle
  • Demonstrated comfort with an iterative design process that includes accepting and acting on feedback and constructive criticism.

What We Offer:

  • Working with a highly-motivated team with a proven track record of success that also has a lot of fun
  • Casual work environment, free healthy snacks, rewards and recognition and fun events
  • Competitive pay plus equity/stock in a fast-growing startup
  • Medical, Vision, Dental, Disability and Life Insurance plus Flexible and Dependent Care Spending Accounts
  • Free parking downtown or monthly commuting stipend/reward if you don’t need to park
  • The latest Apple hardware
  • Working downtown @Silicon Labs across from Lady Bird Lake
  • Investment in growing your career and providing you opportunity to have an immediate and massive impact in a growing company with a revolutionary business model

Interested? Apply online. 


Business Planning & Analyst Associate

We are looking for an experienced business analyst who can define and own analyses, driving to answers that consider the full context of the business and communicate their analysis and findings to all levels of the organization. 

Duties & Responsibilities:

  • Support all areas of the business with analysis and reporting
  • Project management of critical initiatives
  • Drive organizational change through a period of high growth, building the systems and infrastructure to support that growth
  • Drive insights through rigorous analytics on business performance and cohesive, well laid out presentation of the data and recommendations

What We Like To See / Measures of Success:

  • Three to five years as a business analyst or with a top tier management consulting firm or investment bank
  • Highly analytical with proven, great communication skills
  • Excellent proficiency in Excel and SQL required

What We Offer:

  • Working with a highly-motivated team with a proven track record of success that also has a lot of FUN!
  • Casual work environment, rewards and recognition and fun events
  • Competitive pay plus equity/stock in a fast-growing startup
  • Medical, Vision, Dental, Disability and Life Insurance plus Flexible and Dependent Care Spending Accounts
  • Free parking downtown or monthly commuting stipend/reward if you don’t need to park
  • Investment in growing your career and providing you opportunity to have an immediate and massive impact in a growing company with a revolutionary business model

Interested? Apply online.


it Specialist

The IT specialist position purchases, inventories, installs, modifies and makes minor repairs to networks, personal computer hardware and software systems, and provides technical advice and support to system users.  

Duties & Responsibilities:

  • Identifies and procures the hardware and software needed to satisfy user requirements.
  • Determines network, server and storage needs for company systems and processes then procures, installs and maintains those systems.
  • Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises.
  • Loads appropriate software packages such as operating systems, networking components and office applications.
  • Assists in the customization and adaptation of existing programs to meet users’ requirements.
  • Provides support to end-users.
  • Coordinates activities with network services and outside vendors supporting IT related requirements.
  • Refers major hardware problems to service personnel for correction.
  • Connects users to networks and provides initial training in facilities and applications.
  • Administers e-mail, Slack and anti-virus systems.
  • Assists in research and procurement of computer accessories and supplies.
  • Performs other duties as assigned.

What We Like To See / Measures of Success:

  • High school diploma.
  • 2 years of relevant experience.
  • Associates Degree in IT or Computer Science preferred
  • Experience with Active Directory roaming profiles, user administration, and Windows troubleshooting a plus.
  • Experience with the Cisco Meraki product line a plus. 

Key Competencies:

  1. Technical Capacity.
  2. Thoroughness.
  3. Time Management.
  4. Communication Proficiency.

Working Conditions:  

  • Hours may vary as many shifts begin at 7am and end at 11pm.  Weekends are also possible as we operate seven days a week.
  • Position requires prolonged standing, stooping and repetitive hand and wrist motion.
  • Operates phones, computers, fax machines, copiers, and other office equipment. 
  • May require lifting, stacking, and moving equipment up to 50lbs.

Interested? Apply online.